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    Frequently Asked Questions

Where can kirimkirim.com deliver?
With our growing networks, we are currently delivering 6 days a week, FREE OF CHARGE,
to the following areas in Indonesia:

Unless specifically noted on the product description page, all items can ONLY be delivered to the areas specified above.

Which payment types or credit cards are accepted?
-We accept a variety of credit cards including VISA, MasterCard, American
, Diners Club, Discover Card, and JCB.

-BCA Bank Transfer is available for local customers who wish to pay in IDR
(Indonesian Rupiah).Send your payment to:

BCA (Bank Central Asia)
Account No. 4070242929
Name: Boentoro Halim

Help us expedite your service by sending us a notification upon completion of your BCA payment, Click here.

-In addition, we accept payment via Paypal and Western Union Money Transfer.
Please contact our Customer Support for more information.

How can I place my order?
All credit card orders must be placed securely via the website.
Local customers who wish to pay using BCA bank transfer can order via the website, telephone or fax.

Is it safe to use my credit card?
YES. kirimkirim.com does NOT collect your credit card information. All credit
card purchases will be taken to 2Checkout's secure payment interface to ensure
that the security of our customers is not compromised. Your information will be
encrypted using SSL (Secure Socket Layer) technology. When your browser is in
secure mode, you will notice a key or lock icon at the bottom of your browser

Can I use a non US Dollar credit card?
YES. Your credit card issuer will do the conversion automatically with a
competitive rate.

Do you offer same-day delivery?
Same-day or next-day delivery may be available upon request. Contact Us for inquiries.

Can I check the status of my order?
YES. You can check the status of your order here.

Will I get a confirmation of my order?
YES. You will receive an email confirmation of your order. Be sure to check on
your spam/junk email inbox as well.

What else do I need to know?
You are good to go. More information and details on many topics can be found in
our website, including Delivery, Substitution, and Privacy policy.

Can't find what you are looking for?
Click here to communicate with us.


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